Our Pandora Concept store

Opening

Since opening our standalone boutique in Tyger Valley Centre in 2014, PANDORA @ Van Deijl has been dedicated to fostering a culture of teamwork, diversity, and leadership. We pride ourselves on creating an environment where empowerment and authenticity thrive. Our team is driven by excellence and passion, always striving to deliver an exceptional PANDORA experience to every customer.
We believe in building strong relationships, providing personalized service, and maintaining a high standard of quality in everything we do. By consistently embodying these values, we continue to inspire both our team and customers, making every visit to our store a memorable one.

History

Founded in 1982, PANDORA has crafted a world-class collection that celebrates the special moments of women across the globe. Our diverse range of products includes the iconic charm bracelet, introduced in 2000, along with an array of neckpieces, pendants, earrings, rings, jewellery connectors, and more. PANDORA offers high-end, yet affordable luxury options, allowing every woman to express her individuality and uniqueness through the art of jewellery.
Now featuring a newly renovated PANDORA Evolution store, we warmly welcome customers from all over the world to continue their journey in creating a personal collection of meaningful stories.

People

At the PANDORA Concept Store, our dedicated and passionate team strives to deliver an exceptional experience for every customer. With extensive product knowledge and a love for people, we ensure that every visit is memorable. We pride ourselves on offering service that exceeds expectations, consistently going above and beyond.
What sets us apart is our commitment to building genuine relationships, treating each customer as an individual. We embrace stories from all walks of life and welcome the opportunity to connect, share, and celebrate moments together. Our goal is to create an environment where every customer feels valued, understood, and inspired.

Services

A Range of Specialist Services

PANDORA @ Van Deijl is excited to offer a selection of specialist services that set our store apart, making it a highly sought-after destination. Our services are thoughtfully designed with your individual needs in mind, ensuring that each visit is personalized and memorable. Whether it's expert consultations, valuations, repairs, laser engraving, cleaning and maintenance or exclusive packaging, we go above and beyond to add a special touch to your experience.
At PANDORA @ Van Deijl, we focus on making every detail perfect, offering a tailored approach that transforms your shopping journey into something truly exceptional. Our goal is to make you feel valued and inspired with every visit.

Laser Engraving

At our state-of-the-art Van Deijl workshop, we offer you the opportunity to personalize your PANDORA story with a unique touch. Engrave your charm with a message that resonates with you—whether it's a meaningful phrase, date, or sentiment. This special customization service allows you to transform your charm into a one-of-a-kind jewellery piece, capturing a moment, a feeling, or an unforgettable memory.
Our skilled artisans are dedicated to helping you express your story through the timeless beauty of PANDORA. Let us help you make your jewellery a cherished keepsake for years to come.

Valuations

At PANDORA, we offer expert valuations of our jewellery as a dedicated service, provided by our well-trained and highly experienced staff. Our team ensures that each customer receives personalized attention and the most accurate assessment of their items.
To deliver the best possible service, we utilize Jewel, a specialist programme designed to offer precise and detailed valuations. This advanced tool helps our staff create a tailored layout that suits the unique needs of each individual customer, ensuring that their jewellery is valued accurately and efficiently. Whether you're looking for an appraisal or simply seeking guidance, we provide the highest level of professionalism and expertise.

Quotations

When visiting our PANDORA store, feel free to ask for a quotation. We offer this dedicated service to assist with any insurance claims, ensuring you have the necessary documentation for a smooth process. Our specialist program, Jewel, is designed to provide detailed information that can support your claim.
Whether you're replacing a lost or damaged item, or simply need an official valuation for your records, our team is here to help. We aim to provide accurate and comprehensive support, so you can proceed with confidence in your insurance claim. Visit us today, and let us assist you in navigating this process with ease.

Cleaning And Maintenance

At our PANDORA store, we are pleased to provide an advanced cleaning and maintenance service that ensures your jewellery stays in top condition. Using a state-of-the-art ultrasonic cleaner, we carefully cleanse your bracelets, charms, and other pieces, maintaining their brilliance and quality.
Our expert team also inspects the functionality of your jewellery, making sure everything is working perfectly. Based on this assessment, we offer personalized recommendations to keep your pieces looking their best and ensure you can wear them with confidence and comfort. Whether it's routine maintenance or a deep clean, we prioritize the care and longevity of your cherished jewellery.

Repairs

In collaboration with the Van Deijl workshop, our PANDORA store offers expert repair services for items with any manufacturing defects. Skilled craftsmen work meticulously to restore PANDORA pieces to their original condition, ensuring exceptional quality. 
Additionally, we provide a warranty replacement service for any PANDORA item still within the warranty period. This guarantees that our customers receive the highest standard of care and a seamless experience, whether through repairs or replacements. Our commitment is to ensure that every PANDORA product continues to shine beautifully, backed by the reliability of our comprehensive service.

WhatsApp Service

At our PANDORA store, we provide a personalized WhatsApp service that connects you directly to our store’s landline number. This ensures fast and efficient communication, making it easier for us to offer expert advice tailored to your needs. Whether you're looking for product recommendations, need assistance with your purchase, or have questions about our collections, we are here to help.
Additionally, our service enables you to share images alongside your inquiries, allowing us to provide more accurate and detailed responses. With our WhatsApp service, we make your shopping experience smooth and convenient, all from the comfort of your phone.

  • Manager

  • Sales consultant

  • Janelle Rossi

  • Cariena van der Westhuizen

  • Veruschka Farmer

  • Nicole Hendricks

  • Lee-Andrea Meneer

  • Mia von Loggenburg

  • Adri du Toit

  • Lauren Carter

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